📄️ Overview
The CRM module provides an overview of your customer contacts, allowing you to filter, search, and manage them efficiently. You can view contact details, export customer data, add new customers individually or via bulk import, and perform actions like bulk messaging within a centralized interface designed to streamline customer management.
📄️ Broadcast Messages
The Broadcast Messages management screen in GridStudio allows businesses to send messages to multiple recipients simultaneously. This feature is useful for announcements, updates, and promotions. To efficiently manage and send broadcast messages, follow these steps: Setting Template Message, Setting Message List, and Sending Broadcast Messages.
📄️ Profile Field Management
GridStudio's CRM module allows businesses to define and manage profile fields for storing customer information. These fields can be used in Flows and Functions to execute business logic. Here's a detailed guide on how to use the Profile Field Management feature in GridStudio.
📄️ Language Settings
GridStudio allows businesses to manage the languages used for customer communication. This includes setting default languages and enabling automatic translation for seamless interaction with customers worldwide. Here’s a detailed guide on how to use the Language Settings feature in GridStudio.